Report a scam or suspicious listing
Tell us what happened. Include the listing link and screenshots so we can look into it.
Report in the app
Report directly from the listing so we receive the seller and chat details.
Telegram support
Message us on Telegram with the listing link and your screenshots.
Email support
Send full details to support@bilustore.com. Include a number we can reach.
What to include
- Listing link
- Seller name
- Screenshots
Common scam warning signs
- Buyer or seller asks to move the deal outside of Bilu Store
- Someone asks for the escrow code before you have the item in hand
- Payment requested via personal bank transfer, not through Bilu Store
- Listing price is far below market value with pressure to act quickly
- Seller claims to be overseas and unable to meet in person
- Any request to share your OTP, password, or account details